Acceptance of These Terms
By accessing our store, browsing our products, or placing an order, you agree to these Terms of Service and the policies referenced on our website.
If you do not agree with these Terms, please do not use our store or place an order.
Store Use and Customer Information
You agree to use our store only for lawful purposes and to provide accurate and current information when placing an order or contacting us.
If you create an account, you are responsible for keeping your account credentials secure and for activity associated with your account.
Products and Orders
We make reasonable efforts to keep product descriptions, images, specifications, availability, and prices accurate. However, occasional errors or changes may occur.
We reserve the right to correct errors, update product information, limit quantities, or decline or cancel an order when reasonably necessary, including when a product is unavailable, payment cannot be authorized, or an order appears fraudulent.
If we cancel an order after payment has been collected, any eligible amount paid for the cancelled portion will be refunded to the original payment method.
Pricing, Payment, and Taxes
All prices and transactions are processed in U.S. dollars (USD) unless otherwise stated.
Available payment methods are described in our Payment Policy. You confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.
Applicable taxes are collected where required by law and will be reflected during checkout.
Shipping and Delivery
We currently ship only within the United States.
Standard shipping is free on every U.S. order. Orders are normally processed within 1–2 business days, and standard carrier transit generally takes 4–6 business days after shipment.
A tracking number is provided after dispatch. Delivery estimates are not guaranteed and may be affected by carrier conditions, weather, holidays, address issues, or other circumstances outside our reasonable control.
For additional information, please review our Shipping Policy.
Cancellation, Returns, and Exchanges
You may request cancellation before your order ships. We cannot guarantee cancellation once an order has entered the shipping process.
Eligible products may be returned or exchanged within 30 calendar days after delivery, subject to the conditions and exclusions described in our Refund Policy.
For approved returns, we provide a prepaid return shipping label or another free return method. Approved refunds are issued to the original payment method and normally appear within 5–10 business days after issuance, depending on the financial institution.
Intellectual Property
The text, images, graphics, logos, product information, design, and other content available through our store may be protected by copyright, trademark, and other applicable intellectual-property laws.
You may not reproduce, distribute, modify, copy, publish, or commercially exploit our content without prior written permission, except where permitted by applicable law.
Prohibited Activities
You may not use our store to:
- Violate applicable laws or regulations
- Introduce viruses, malware, or other harmful code
- Interfere with the operation or security of the store
- Attempt to gain unauthorized access to systems or accounts
- Impersonate another person or entity
- Collect personal information through unauthorized means
- Scrape or automatically extract store content in a manner that violates applicable restrictions
- Infringe the rights of our business or other parties
We may restrict or terminate access to the store when we reasonably believe these Terms have been violated.
Disclaimers and Liability
To the fullest extent permitted by applicable law, our store and its services are provided on an “as available” basis.
We do not guarantee that the store will always be uninterrupted, error-free, or available at all times.
Any limitation of warranties or liability applies only to the extent permitted by applicable law. Nothing in these Terms is intended to exclude or limit consumer rights or remedies that cannot legally be excluded or limited.
Governing Law
These Terms are governed by applicable U.S. federal law and the laws of the State of Delaware, without limiting any mandatory consumer protections that may apply.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our store, services, or applicable legal requirements.
The updated version will be posted on this page and will become effective when posted, unless a different effective date is stated.
Contact Information
For questions about these Terms, orders, or store policies, please contact us:
Store Name: RYZE COFFEE
Email: phamkhoarobot367157@gmail.com
Phone: (302) 322-7917
Business Address: 112 Louise Road, Chelsea Estates, DE 19720, United States
Customer Care Hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York)