Overview
This Privacy Policy explains how RYZE COFFEE may collect, use, disclose, and protect personal information when you browse our store, place an order, contact us, request customer support, or otherwise interact with our services.
Information We Collect
Depending on how you interact with our store, we may collect:
- Name, email address, telephone number, billing address, and shipping address
- Order, payment, delivery, tracking, return, exchange, and customer-service information
- Device, browser, IP address, Cookie identifiers, and store usage information
- Information you voluntarily provide through forms, messages, reviews, or other communications
- Information provided by Shopify and service providers when necessary to operate our store
How We Use Personal Information
We may use personal information to:
- Process and fulfill orders and payments
- Arrange shipping and provide tracking information
- Respond to customer questions and requests
- Process cancellations, returns, exchanges, and refunds
- Detect and prevent fraud, abuse, and unauthorized activity
- Maintain and improve our store and services
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted by law and applicable preferences
Cookies and Advertising
We and our service providers may use Cookies and similar technologies to support essential store functions, security, analytics, and advertising.
Our advertising services may include Google Ads, including Conversion Tracking and Remarketing, to measure advertising performance and help deliver relevant advertising.
You may be able to manage or restrict certain Cookies through your browser or device settings. Disabling some Cookies may affect certain store features.
How We Share Information
We may share personal information with service providers that help us operate the store, including:
- Shopify and payment providers
- Shipping carriers and fulfillment providers
- Fraud-prevention and security services
- Analytics and advertising providers
- Professional advisers
- Government authorities or other parties when required or permitted by law
We do not sell personal information in exchange for payment in the ordinary course of operating our store.
U.S. Privacy Rights
Depending on your state of residence and applicable law, you may have certain privacy rights, including the right to request access to or information about your personal information, correction, deletion, portability, or information about how personal information is collected, used, or disclosed.
Certain consumers may also have the right to opt out of the sale or sharing of personal information for covered advertising purposes.
We will not unlawfully discriminate against you for exercising a privacy right provided by applicable law. We may need to verify your identity before completing certain requests.
Do Not Sell or Share Requests and GPC
If applicable law gives you the right to opt out of the sale or sharing of personal information, you may submit a request using the contact information below.
Where required by applicable law, we will process a recognized Global Privacy Control (GPC) signal as an opt-out request for the browser or device transmitting the signal.
Data Retention and Security
We retain personal information for as long as reasonably necessary to provide our services, process orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Children's Privacy
Our store is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements. The updated version will be posted on this page with the revised effective date where appropriate.
Contact Us
For privacy questions, requests, or concerns, please contact us using the information below.
Store Name: RYZE COFFEE
Email: phamkhoarobot367157@gmail.com
Phone: (302) 322-7917
Business Address: 112 Louise Road, Chelsea Estates, DE 19720, United States
Customer Care Hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).