How We Can Help
Contact RYZE COFFEE if you have questions about our products, checkout, payments, order status, shipment tracking, delivery, returns, exchanges, or privacy requests. Our customer care team is available to help with questions before and after your purchase.
Information to Include
For order-related questions, please provide your order number and a brief description of the issue so we can assist you efficiently. Do not send full payment-card numbers, security codes, or other sensitive payment information by email.
If you need to cancel an order, please contact us before the order is shipped. Once an order has been dispatched, the applicable return and exchange process is governed by our Refund Policy.
Customer Care Hours
Our regular customer care hours are Monday to Friday, 9:00 AM–5:00 PM (America/New_York).
Messages received outside these hours will be reviewed during the next available customer-service period.
Merchant & Customer Care Information
Store name: RYZE COFFEE
Domain: simplpmushroomcoffee.shop
Email: phamkhoarobot367157@gmail.com
Phone: (302) 322-7917
Physical and return address: 112 Louise Road, Chelsea Estates, DE 19720, United States
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).